Built for complex product environments
Sanya has built her career at the intersection of payments, platform modernization, servicing operations, and risk-aware product delivery. Her experience spans dispute systems, compliance, transaction workflows, and large-scale platform migrations—making her especially effective in environments where product thinking must align with operational precision and regulatory rigor.
She brings a strong mix of strategic thinking, execution discipline, domain depth, and stakeholder influence—well suited for Product Manager and Senior Product Manager roles in payments, fintech, platform products, and servicing operations.
Recruiter Snapshot
Professional Experience
A recruiter-focused view of her roles, responsibilities, and measurable impact across product, compliance, and banking operations.
- Owned and prioritized the product backlog for dispute, fraud, and payment servicing workflows across multiple payment channels.
- Defined epics, user stories, and acceptance criteria by translating complex business and technical requirements into actionable product work.
- Partnered closely with engineering teams on platform integrations, data flows, validation logic, and workflow design.
- Implemented automation capabilities that reduced manual servicing effort by 75%, improving efficiency and turnaround time.
- Defined and tracked KPIs including SLA adherence, transaction accuracy, and platform performance to guide delivery and product outcomes.
- Investigated cross-border SWIFT transactions to identify AML and compliance risks and support regulatory adherence.
- Worked with compliance and treasury stakeholders to strengthen risk monitoring and improve process accuracy.
- Supported retail and corporate banking operations including fund transfers, account onboarding, and servicing workflows.
- Performed KYC verification and contributed to operational process improvements that reduced errors and improved efficiency.
Selected Product Leadership Highlights
Enterprise Dispute & Servicing Modernization
Led migration into a unified Global Dispute Management system, improving platform scalability, data consistency, and integration efficiency across payment services.
Digital Communication Migration
Led migration of customer and merchant communications to a centralized platform and standardized workflows into 6 reusable templates.
Aged Transaction Dispute Capability
Enabled offline dispute processing through merchant-data integration and improved exception handling for delayed transaction scenarios.
Checking & Savings Servicing Expansion
Contributed to platform capability expansion for checking and savings servicing, including FX/Fee enablement for non-card transactions.
Skills & Expertise
Why Sanya Stands Out
Sanya combines product management discipline with deep payments-domain knowledge. Her profile stands out for roles that require platform thinking, business-process depth, stakeholder management, and measurable operational impact.
Best fit roles
Product Manager, Senior PM, Platform PM, Payments PM, Product Operations
Core advantage
Turns complex payment and servicing workflows into scalable product capabilities with measurable outcomes.
Explore Sanya’s Experience
Review Sanya’s background across digital payments, platform modernization, dispute workflows, and product delivery. Preview the resume online or download a copy for quick review.
Building impactful products at scale
Sanya is best suited for product roles where business complexity, platform design, operational depth, and measurable execution all matter. This portfolio is designed to give recruiters and hiring managers a fast, high-signal view of her fit.